Office Life

Infection control in dentistry is critical to ensuring dental practitioners' and patients' health and safety. With the rise of infectious diseases and the need for stringent practices to prevent their spread, compliance with infection control protocols is of utmost importance in the dental industry. However, achieving full compliance can be challenging, as healthcare providers may demonstrate the Hawthorne effect, impacting their behavior and adherence to recommended guidelines. This article explores the concept of the Hawthorne effect in relation to infection control in dentistry and discusses strategies to ensure effective compliance.

The Hawthorne effect, initially discovered through a series of studies in the 1920s and 1930s at the Western Electric Hawthorne Works in Chicago, refers to the phenomenon where people modify their behavior due to the awareness or perception of being observed. In the context of infection control

Should Leadership be Taught in Dental School Curriculums?

Absolutely!  The dentist running a practice must be the ‘scientist’ in dental sciences and deliver quality care. Also, the dentist has to be a ‘business’ savvy individual to ensure the practice’s financial health. What else does the dentist need to be … the team ‘coach’. 

It is either the dentist’s role or if the office has an office manager, it may fall upon the manager.  Nonetheless, it’s a reality that hand-in-hand with being a practice owner comes leadership.  So where does a practice owner ‘learn’ leadership? 

It would be fantastic along with DENT 3055 there would be a Leadership 101 course that teaches the practice owner how to navigate the various dynamics of a team to develop and strengthen that team. 

July 1976 at the American Legion Convention at the Bellevue Stratford Hotel in Philadelphia, Legionnaires was named and identified as the cause of an outbreak of severe pneumonia with 200 cases and 29 deaths (3) (5).  The outbreak was linked to the inhalation of aerosolized contaminated water (3)(5).  A milder infection caused by the same type of Legionella bacteria is called Pontiac fever. Rewinding in time, in 1968 in Pontiac Michigan, Pontiac Fever was named and identified as an outbreak of influenza-like illness, identified by people who worked at & visited the city’s health department and had inhaled aerosols from contaminated water (3). Legionnaires' disease is an acute bacterial disease, causing death in 5% to 30% of cases (4). The Government of Canada’s Legionella site, states the following:

“Cases of Legionnaire’s disease may be difficult to detect because very few of the people exposed to the bacteria get infecte

Spring signifies a time of change where colors are plentiful, and every breath delivers fresh air. Dental professionals should use the energy of seasonal change for their own refueling and restructuring.

It goes without saying, dental offices are busy places and the day-to-day operations do not leave much time in anyone’s schedule to re-organize physical spaces in the office as well as the mental compartments of our process of care circuits when treating clients.

What does physical space re-organizing look like? This would be going around the office and removing ALL clutter. The best way to ‘SEE’ if your office and operatories look cluttered is to take a picture. Play an ‘eye-spy’ game with the picture. What do you see that should not be in the picture?

An Untidy Work Area Equates Uncleanliness

Suppose you ask dental-phobic patients for the main reasons that the thought of dental visit elicits such fear and loathing.

In that case, most will probably respond with feelings related to the potential for anxiety or pain.

This anxiety can stem from genuine unpleasant past dental experiences or unknown potential for pain.

A recent study showed that over 90% of dental professionals were feeling stressed. Those who work in the dental industry are probably not surprised to hear this. Working in dentistry has always been identified as a highly stressful profession.

Operating a successful dental practice extends beyond purchasing equipment and supplies. Understanding the nuances of expenses and implementing targeted approaches to reduce costs while increasing profits is pivotal for sustained growth and success.

Understanding Variable Costs and Fixed Expenses

Variable costs, representing 45-55% of a dental office's expenses, encompass various essential elements like payroll, lab fees, expense fees, dental and office supplies, staff CE training, and infection control products. Meanwhile, fixed expenses, constituting 4-7%, encompass recurring overheads such as rent or mortgage, utilities, phone/internet services, dental software subscriptions, and staff health benefits.

Diverse Factors Influencing Costs