Office Life

 As dental professionals, we've all encountered patients who are anxious or fearful about their dental appointments. Whether it's a child's first visit or an adult's long-standing phobia, dental anxiety can be a significant barrier to proper oral care. In this article, we'll explore several reasons behind dental anxiety and provide practical tips for dental professionals on how to create a relaxing and calming environment for patients.

The Reasons Behind Dental Anxiety

Dental anxiety is a common phenomenon that can have a significant impact on patients' lives. One of the primary reasons behind dental anxiety is the fear of pain or discomfort. Many patients are afraid of the unknown or the potential pain associated with dental procedures. This fear can

As healthcare professionals, we are no strangers to the demands of our jobs. Long hours, high-stress environments, and the pressure to deliver exceptional patient care can take a toll on our mental well-being. However, May is Mental Health Awareness month, and it's crucial that we prioritize our mental health and well-being to maintain our own resilience and provide the best care possible for our patients.

Recognizing the Mental Health Challenges in Healthcare

The healthcare profession is known for its high-stress environment, which can lead to anxiety, depression, and burnout. Long hours, demanding patients, and the constant pressure to perform at a high level can contribute to these issues. For example, the

In today's fast-paced world, where diseases and infections spread alarmingly fast, proper hand hygiene is more crucial than ever. Failure to maintain proper hand hygiene can have serious consequences, leading to the spread of infectious diseases such as COVID-19, norovirus, and influenza. One organization in healthcare stands out as a global leader in disease prevention and health promotion: the World Health Organization (WHO).

The WHO stands by a mission to achieve the highest possible level of health for all people. The WHO tirelessly works towards ensuring that healthcare standards are upheld worldwide. They provide resources, guidelines, and training programs to healthcare professionals and the general public to ensure proper hand hygiene practices. They collaborate with governments, international partners, and non-governmental organizations to raise awareness and promote the importance of hand hygiene. The World Health Organization

Infection control in dentistry is critical to ensuring dental practitioners' and patients' health and safety. With the rise of infectious diseases and the need for stringent practices to prevent their spread, compliance with infection control protocols is of utmost importance in the dental industry. However, achieving full compliance can be challenging, as healthcare providers may demonstrate the Hawthorne effect, impacting their behavior and adherence to recommended guidelines. This article explores the concept of the Hawthorne effect in relation to infection control in dentistry and discusses strategies to ensure effective compliance.

The Hawthorne effect, initially discovered through a series of studies in the 1920s and 1930s at the Western Electric Hawthorne Works in Chicago, refers to the phenomenon where people modify their behavior due to the awareness or perception of being observed. In the context of infection control

Where do the IPAC Standards in Canada originate? To simplify, the hierarchy revolves around the Canadian Standards Association Group (CSA). CSA is organized with technical committees under the jurisdiction of the Strategic Steering Committee on Health and Well-Being. Standards are developed and in compliance with the Standards Council of Canada requirements for National Standards of Canada, then published as a National Standard of Canada by CSA Group (CSA, 2023).

Where does Public Health Agency of Canada (PHAC) fit in? Since its establishment in 2004, PHAC is a federal department that operates separately from Health Canada reporting directly to the Canadian Minister of Health (Marchildon,2008). PHAC works with Chief Public Health Officers in the municipal and provincial sectors. At the municipal level are the local Public Health Units (PHU). 

Should Leadership be Taught in Dental School Curriculums?

Absolutely!  The dentist running a practice must be the ‘scientist’ in dental sciences and deliver quality care. Also, the dentist has to be a ‘business’ savvy individual to ensure the practice’s financial health. What else does the dentist need to be … the team ‘coach’. 

It is either the dentist’s role or if the office has an office manager, it may fall upon the manager.  Nonetheless, it’s a reality that hand-in-hand with being a practice owner comes leadership.  So where does a practice owner ‘learn’ leadership? 

It would be fantastic along with DENT 3055 there would be a Leadership 101 course that teaches the practice owner how to navigate the various dynamics of a team to develop and strengthen that team. 

July 1976 at the American Legion Convention at the Bellevue Stratford Hotel in Philadelphia, Legionnaires was named and identified as the cause of an outbreak of severe pneumonia with 200 cases and 29 deaths (3) (5).  The outbreak was linked to the inhalation of aerosolized contaminated water (3)(5).  A milder infection caused by the same type of Legionella bacteria is called Pontiac fever. Rewinding in time, in 1968 in Pontiac Michigan, Pontiac Fever was named and identified as an outbreak of influenza-like illness, identified by people who worked at & visited the city’s health department and had inhaled aerosols from contaminated water (3). Legionnaires' disease is an acute bacterial disease, causing death in 5% to 30% of cases (4). The Government of Canada’s Legionella site, states the following:

“Cases of Legionnaire’s disease may be difficult to detect because very few of the people exposed to the bacteria get infecte

Spring signifies a time of change where colors are plentiful, and every breath delivers fresh air. Dental professionals should use the energy of seasonal change for their own refueling and restructuring.

It goes without saying, dental offices are busy places and the day-to-day operations do not leave much time in anyone’s schedule to re-organize physical spaces in the office as well as the mental compartments of our process of care circuits when treating clients.

What does physical space re-organizing look like? This would be going around the office and removing ALL clutter. The best way to ‘SEE’ if your office and operatories look cluttered is to take a picture. Play an ‘eye-spy’ game with the picture. What do you see that should not be in the picture?

An Untidy Work Area Equates Uncleanliness

Risk Management in a Dental Office

In many provinces, the pivotal moment for IPAC was before the pandemic, in 2017, when public health units and regulatory bodies took a closer look at the practice of IPAC in dentistry to ensure compliance with ‘routine practice’.  Before the pandemic, many offices had already swept through their IPAC policies and made enhancements to strengthen their IPAC procedures, decreasing the risk level and satisfying the elements of routine practice.  Although in 2017 reading the fine print and deciphering through the grey areas of written standards seemed like a pain in the neck, I look back and say thank you, 2017, for shaking our IPAC world ahead of time. 

In this shake-up, dental professionals became more knowledgeable in the theory of IPAC and started initiating structure to IPAC.  Again, not that we did not follow IPAC prior, but we did