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maxill University

Your Premier Hub for Professional Growth and Dental Industry Insights

4.8 Stars Average CE Course Rating of 4.8*

Elevate your practice at maxill University. We've built a dedicated space for dental professionals to navigate industry regulations and emerging trends with confidence. Gain the expertise you need to excel through a convenient, self-paced learning experience tailored to your busy lifestyle.

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PACE Approved Continuing Education Courses

The maxill Continuing Education program is a series of courses designed to keep your office up-to-date and compliant.

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Online Learning Centre for Small Business Essentials

Convenient training at your fingertips - train your staff, expand your knowledge and make sure your office is up-to-date with all required small business essentials.

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maxill University Blog

Stay informed with the latest from the dental world. From deep dives into regulatory changes and infection control protocols to emerging clinical trends, our blog serves as your go-to resource for professional growth.

Recent Blog Posts

  • Solution-Based Communication: Strengthening Teamwork in the Dental Office
    Smiling dental professionals standing back to back

    Running a dental practice takes more than strong clinical skills, it requires effective communication. From the front desk to the operatory, the way we talk with each other can either build trust and efficiency or create unnecessary tension. One communication style that empowers both leaders and team members is solution-based communication.

    What is Solution-Based Communication?

    Solution-based communication is a way of speaking and listening that focuses on outcomes and collaboration, rather than blame or dwelling on problems. Instead of pointing fingers or getting stuck on what went wrong, the conversation turns toward what can be done to improve the situation.

    Think of it as shifting from:
    “Why did this go wrong?”
    to
    “How can we make this work better next time?”

    Why It Matters in a Dental Office

    Dental teams are unique: hygienists, assistants, dentists, and administrators

    Read more »
  • Package Labelling Occurs PRIOR to Sterilization
    Package Labelling Occurs PRIOR to Sterilization

    Instrument reprocessing is intended to follow a linear, one-way workflow. The process moves from contaminated to clean, then inspected, packaged, labelled, sterilized, cooled, inspected again, and stored. Each step prepares the item for the next step, and the workflow should not move backward once the item has progressed forward.

    For this reason, labelling belongs before sterilization. The label is part of packaging and load preparation. It connects the package to the sterilization record, including the date processed, sterilizer used, load or cycle information, and the individual responsible for packaging. Once the package has been sterilized, the focus is no longer to “work on” the package; it is to protect the sterile barrier, allow the package to cool, inspect it, and store it appropriately.

    The expected workflow is:

    Read more »
  • The Lifelong Learner or the Learning Dodger?
    Dental professional with arms crossed beside a table with a stack of binders

    I started using the term ‘Learning Dodger’ a few years ago when I began to notice a pattern among some dental professionals. They weren’t disengaged entirely, and they weren’t necessarily poor clinicians, but something was missing. They avoided growth opportunities, skipped over new ideas, and resisted updating their knowledge. I didn’t know what to call it at first, but the phrase dodging learning seemed to fit.

    It’s also a concept I wrestle with personally. As someone currently completing a BA in Adult Education, I can’t get enough of learning, I’m always looking forward to my next “educational fix.” For me, growth feels energizing, not exhausting. So when I encounter professionals dodging learning, I find myself both curious and concerned. Why would someone resist something that fuels so much professional pride and purpose?

    Dentistry and dental hygiene are professions rooted in science, technology, and evidence-based care. From infection prevention to new p

    Read more »
  • When the Control BI Fails: What It Means and What to Do Next
    When the Control BI Fails: What It Means and What to Do Next

    In the world of dental sterilization assurance, biological indicators (BIs) are the most reliable method of verifying whether a sterilizer is functioning effectively. These indicators test the true effectiveness of a sterilization cycle by challenging it with highly resistant bacterial spores. But what happens when it's not the test BI that fails, but the control BI?

    While a failed test BI raises red flags for a potential sterilization breach, a failed control BI introduces an entirely different set of concerns. This article breaks down what a control BI is, what its failure means, and the exact steps your office should take to investigate and correct the issue.

    What is a Control BI?

    A Control BI is a self-contained biological indicator that is not exposed to the sterilization process. Its job is to serve as a positive control to prove that the spores

    Read more »

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